SQUIBBLY L.L.C. TERMS & CONDITIONS Mobile Application & Platform Effective Date: 19/04/2026 These Terms & Conditions (“Terms”) govern your access to and use of the Squibbly platform, including the Squibbly mobile application, website, and any related services (collectively, the “Platform”). The Platform is owned and operated by Squibbly L.L.C. (“Squibbly”, “we”, “our”, or “us”), a limited liability company incorporated in the United Arab Emirates with its registered office at Sharjah Media Office, United Arab Emirates. By downloading, installing, registering with, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Platform. These Terms constitute a legally binding agreement between you and Squibbly. 1. PLATFORM SERVICES Squibbly operates a digital subscription-based marketplace that allows parents and guardians (“Users”) to discover, explore, and book children’s activities, experiences, classes, and venues offered by independent third-party operators (“Venues”). Squibbly acts solely as a technology intermediary facilitating connections between Users and Venues. Squibbly does not own, operate, manage, control, or employ the staff of any Venue listed on the Platform. Any booking made through the Platform constitutes a direct agreement between the User and the Venue providing the activity. Squibbly is not a party to that agreement and assumes no responsibility for its performance. Squibbly reserves the right to modify, suspend, or discontinue any feature or service offered through the Platform at any time, with or without notice. 2. ELIGIBILITY The Platform may only be used by individuals who are: at least eighteen (18) years of age; legally capable of entering into binding agreements under applicable UAE law; and acting as the parent or legal guardian of any child for whom a booking is made. By using the Platform, you confirm that you satisfy all of the above eligibility requirements. Squibbly reserves the right to request verification of age or identity at any time. Parents and guardians are solely responsible for supervising children and ensuring that children meet the age, health, and participation requirements of any activity booked through the Platform. 3. USER ACCOUNTS To access the Platform’s services, Users are required to create an account by providing accurate, current, and complete information, including their name, email address, and contact details. Users may also register using supported third-party authentication services such as Apple Sign-In or Google Sign-In. You are responsible for: maintaining the confidentiality of your login credentials; all activity that occurs under your account, whether authorised by you or not; and ensuring your account information remains accurate and up to date at all times. You must notify Squibbly immediately at info@squibbly.ae if you suspect any unauthorised access to or use of your account. Squibbly reserves the right to suspend or permanently terminate any account at its sole discretion where false, misleading, or incomplete information is provided, or where these Terms are breached. 4. CHILD PROFILES The Platform allows Users to create profiles for their children in order to personalise activity recommendations and streamline the booking process. All information submitted for child profiles must be provided by the parent or legal guardian of the child concerned. By creating a child profile, you confirm that you are the parent or legal guardian of that child and that all information provided is accurate. Squibbly does not knowingly collect or solicit personal information directly from children under the age of eighteen (18) without verified parental or guardian involvement. Parents and guardians remain solely responsible for reviewing, maintaining, and updating child profile information and for ensuring its accuracy at all times. 5. SUBSCRIPTIONS AND CREDITS Access to certain features of the Platform, including the ability to book activities, requires an active paid subscription. Subscriptions are offered on a recurring basis (e.g. monthly or annual) and will automatically renew at the end of each billing period unless cancelled by the User prior to the renewal date. It is the User’s responsibility to manage, modify, or cancel their subscription through the Platform or the relevant app store settings. Upon subscribing, Users receive a defined allocation of credits per billing period. These credits may be used to book activities through the Platform subject to the following: Credits are non-transferable and may not be exchanged for cash or any monetary value. Credits allocated in each billing period are valid for sixty (60) days from the date of allocation, provided the User maintains an active subscription throughout that period. Credits will expire at the end of the sixty (60) day window and will not carry forward thereafter. Credits are associated with the individual account and may not be shared between accounts. Squibbly reserves the right to adjust subscription pricing, credit allocations, or subscription plan features at any time. Where material changes are made, Squibbly will provide Users with reasonable advance notice. Subscription Freeze Users on a monthly subscription plan are not eligible to freeze their subscription. Monthly subscriptions will continue to renew and be billed as normal regardless of usage. Users on an annual subscription plan may request to temporarily freeze their subscription, subject to the following conditions: Each freeze request must be for a minimum period of fourteen (14) consecutive days. Each freeze request may not exceed thirty (30) consecutive days. The total cumulative freeze period within any twelve (12) month subscription year shall not exceed sixty (60) days. During a freeze period, the User’s subscription will be paused, no credits will be allocated, and the annual subscription term will be extended by the equivalent number of days frozen. Billing will resume automatically upon expiry of the freeze period. To request a freeze, Users must submit a request through the Platform or by contacting Squibbly at info@squibbly.ae prior to the intended freeze start date. Squibbly reserves the right to decline freeze requests that do not meet the above conditions or that are made after the intended freeze date has passed. 6. BOOKINGS Users may book activities offered by third-party Venues through the Platform using their available credits. All bookings are subject to: availability and capacity limitations determined by the Venue; the Venue’s own terms, conditions, and policies; and any age restrictions, health requirements, or safety conditions imposed by the Venue. It is the User’s responsibility to review and comply with all Venue-specific conditions prior to completing a booking. Squibbly does not guarantee the accuracy or completeness of information provided by Venues. Some activities may require the User to contact the Venue directly to confirm schedules, attendance, or specific requirements. In such cases, Squibbly shall not be responsible for any miscommunication between the User and the Venue. A booking confirmation issued by the Platform does not guarantee access to an activity in the event that the Venue cancels, reschedules, or otherwise alters the activity after the booking is made. 7. PAYMENTS All payments for subscriptions, credit top-ups, or other chargeable services on the Platform are processed through licensed third-party payment service providers. By submitting payment details, you authorise the relevant payment provider to charge the applicable fees to your designated payment method. Squibbly does not store complete payment card information or security codes on its systems. Payment data is handled by the payment provider in accordance with applicable data security standards (including PCI-DSS). All prices displayed on the Platform are stated exclusive of any applicable taxes. Squibbly reserves the right to correct any pricing errors or inaccuracies displayed on the Platform. In the event of a failed payment, Squibbly may suspend access to the Platform until the outstanding amount is settled. 8. CANCELLATIONS AND REFUNDS Cancellation and refund policies may vary depending on the Venue and the nature of the activity booked. Users should review the applicable cancellation policy for each activity before completing a booking. Where a Venue permits cancellations within a specified timeframe, the cancellation must be made by the User within that period to be eligible for a credit restoration. Activities that are booked as non-refundable or non-cancellable at the time of booking will not be eligible for refunds or credit restoration, except where: the activity is cancelled by the Venue; or required under applicable UAE consumer protection law. Where an activity is cancelled by a Venue after booking, Squibbly will use reasonable efforts to restore the equivalent credits to the User’s account within a reasonable timeframe. Squibbly does not guarantee that credits will be restored in all circumstances and accepts no liability for the cancellation of activities by Venues. Failure to attend a booked activity without cancelling in advance (“no-show”) will result in the forfeiture of credits used for that booking, unless otherwise specified in the Venue’s cancellation policy. Subscription fees paid are non-refundable once a billing period has commenced, except where required by applicable law. 9. THIRD-PARTY VENUES All activities, classes, events, and experiences listed on the Platform are operated exclusively by independent third-party Venues. Squibbly makes no representations or warranties regarding: the quality, safety, accuracy, or suitability of any activity offered by a Venue; the conduct, qualifications, or professional standards of Venue staff; the physical condition, safety compliance, or licensing status of Venue facilities; or the continued availability of any Venue or activity listed on the Platform. Users acknowledge and agree that Squibbly shall not be liable for any loss, damage, injury, or dissatisfaction arising from participation in, or attendance at, any activity operated by a Venue. Any claims, complaints, or disputes relating to the delivery or quality of an activity must be directed in the first instance to the Venue responsible for providing that activity. Squibbly may, at its discretion, remove any Venue or activity listing from the Platform where it receives substantiated complaints or concerns, without incurring any liability to the Venue or the User. 10. HEALTH, SAFETY, AND ASSUMPTION OF RISK Participation in physical, recreational, or creative activities involves inherent risks, including the risk of physical injury, accident, or illness. By booking an activity through the Platform, you acknowledge and accept these risks on behalf of yourself and any child for whom the booking is made. Parents and guardians are solely responsible for: ensuring that children are physically capable of participating in any booked activity; disclosing any relevant medical conditions, allergies, disabilities, or special requirements to the Venue prior to attendance; complying with all health, safety, and participation instructions issued by the Venue; and ensuring appropriate supervision of children throughout their participation. Squibbly shall not be responsible for any injury, illness, accident, loss, or damage arising from participation in activities conducted by third-party Venues, whether or not resulting from the negligence of the Venue or its staff. 11. USER CONDUCT Users agree to use the Platform in a lawful, responsible, and respectful manner. Without limiting the generality of the foregoing, Users must not: make fraudulent, speculative, or fictitious bookings; abuse, exploit, or circumvent any promotional offers, discount codes, or credit allocation systems; upload, transmit, or distribute any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable; attempt to gain unauthorised access to the Platform, its systems, networks, or databases; interfere with, disrupt, or impair the operation of the Platform or servers connected to it; use automated tools, bots, scripts, or crawlers to access or extract data from the Platform; or use the Platform for any unauthorised commercial purposes. Squibbly reserves the right to investigate suspected violations and, where appropriate, to suspend or permanently terminate accounts, cancel bookings, or withhold or cancel credits associated with an account, without prior notice. 12. INTELLECTUAL PROPERTY All intellectual property rights in and to the Platform, including but not limited to its software, design, architecture, branding, logos, trademarks, text, graphics, images, and user interface, are owned by or licensed to Squibbly. Subject to your compliance with these Terms, Squibbly grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. You must not, without Squibbly’s prior written consent: copy, reproduce, distribute, or publicly display any content from the Platform; modify, adapt, translate, reverse-engineer, decompile, or disassemble any part of the Platform; use the Squibbly name, logo, or branding in any manner that implies endorsement or affiliation; or exploit any content or data from the Platform for commercial purposes. Any content submitted by Users to the Platform (such as reviews or feedback) shall be deemed to be non-confidential, and by submitting such content, you grant Squibbly a worldwide, royalty-free, perpetual licence to use, reproduce, and display that content in connection with the operation of the Platform. 13. DISCLAIMER OF WARRANTIES The Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, Squibbly disclaims all warranties, including but not limited to: merchantability, fitness for a particular purpose, and non-infringement; the Platform being error-free, uninterrupted, or secure; the accuracy, completeness, or currency of any content or information displayed on the Platform; and any third-party content, products, or services accessible through the Platform. 14. LIMITATION OF LIABILITY To the fullest extent permitted by applicable law, Squibbly, its directors, officers, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, personal injury, or property damage, arising out of or in connection with: your access to, use of, or inability to use the Platform; any activity booked through the Platform and operated by a third-party Venue; any unauthorised access to or alteration of your account or data; or any other matter relating to the Platform. Squibbly’s total aggregate liability to you for any and all claims arising under or in connection with these Terms shall not exceed the total subscription fees paid by you to Squibbly in the three (3) calendar months immediately preceding the event giving rise to the claim. Nothing in these Terms shall exclude or limit Squibbly’s liability for death or personal injury caused by its own negligence, fraud, or any other liability that cannot be excluded or limited under applicable UAE law. 15. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Squibbly and its directors, officers, employees, affiliates, agents, and partners from and against any and all claims, demands, actions, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with: your access to or use of the Platform; your breach of any provision of these Terms; your violation of any applicable law or regulation; your infringement of any third-party rights; or your participation in, or attendance at, any activity booked through the Platform. 16. FORCE MAJEURE Squibbly shall not be liable for any delay in or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by circumstances beyond Squibbly’s reasonable control, including but not limited to: acts of God, natural disasters, or extreme weather events; acts of governmental or regulatory authorities; war, terrorism, civil unrest, or national emergencies; pandemics, epidemics, or public health crises; strikes, industrial disputes, or labour shortages; or failures of third-party technology infrastructure, internet services, or telecommunications networks. In the event of a force majeure event, Squibbly will use reasonable efforts to notify affected Users and to resume normal operations as soon as practicable. 17. PRIVACY AND DATA PROTECTION Squibbly is committed to protecting your personal data and processes it in accordance with its Privacy Policy and applicable UAE data protection legislation, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. The Privacy Policy explains in detail how Squibbly collects, uses, stores, shares, and protects your personal data, as well as your rights in respect of that data. By using the Platform, you acknowledge and agree to the collection and use of your personal data as described in the Privacy Policy. You may request access to, correction, or deletion of your personal data by contacting Squibbly at info@squibbly.ae. 18. PEOPLE OF DETERMINATION (POD) AND SPECIAL NEEDS Squibbly is committed to promoting inclusive access to children’s activities. Many Venue partners offer discounts and accommodations for children and families with a People of Determination (POD) card or equivalent documentation issued by the relevant UAE authority. To access POD discounts, Users may be required to present their valid POD card at the Venue upon check-in. Squibbly does not guarantee the availability of POD accommodations at any particular Venue and recommends that Users confirm accessibility arrangements directly with the Venue prior to booking. 19. APPLE APP STORE AND GOOGLE PLAY If you download or access the Platform through the Apple App Store or Google Play Store (each an “App Store”), the following additional terms apply: These Terms are between you and Squibbly only, not with Apple Inc. or Google LLC (each an “App Store Provider”). The App Store Provider is not responsible for the Platform or its content. The App Store Provider has no obligation to provide maintenance, support, warranty, or liability protection in respect of the Platform. In the event of any failure of the Platform to conform to any applicable warranty, you may notify the App Store Provider, and the App Store Provider may refund the purchase price (if any) paid. To the maximum extent permitted by applicable law, the App Store Provider will have no further warranty obligation with respect to the Platform. The App Store Provider is a third-party beneficiary of these Terms and will have the right to enforce these Terms against you. You must comply with applicable third-party terms of service when using the Platform through an App Store. 20. ACCOUNT SUSPENSION AND TERMINATION Squibbly reserves the right to suspend or permanently terminate a User’s account, without prior notice and at its sole discretion, in circumstances including but not limited to: suspected or confirmed fraudulent, unlawful, or abusive activity; breach of these Terms; provision of false or misleading information; or a requirement to do so under applicable law or the direction of a regulatory authority. Upon termination of an account, the User’s right to access and use the Platform will immediately cease. Any unused credits associated with the account may be cancelled without compensation, except where required by applicable law. A User may terminate their account at any time by contacting Squibbly at info@squibbly.ae or through the account settings in the Platform. Termination of an account does not entitle the User to a refund of subscription fees paid for any current billing period. 21. MODIFICATIONS TO THE PLATFORM OR TERMS Squibbly reserves the right to modify, update, suspend, or discontinue any aspect of the Platform at any time, with or without notice, and without liability to Users. Squibbly may revise these Terms at any time. Where material changes are made, Squibbly will notify Users by publishing the updated Terms on the Platform and updating the “Last Updated” date. Squibbly may also provide notice via the Platform or by email. Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must discontinue use of the Platform and cancel your subscription. 22. LINKS TO THIRD-PARTY WEBSITES The Platform may contain links to third-party websites or services that are not owned or controlled by Squibbly. Such links are provided for convenience only and do not constitute an endorsement or recommendation by Squibbly. Squibbly has no control over and accepts no responsibility for the content, privacy practices, or terms of any third-party website or service. You access any third-party website or service at your own risk. 23. GOVERNING LAW These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. 24. DISPUTE RESOLUTION In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform, the parties agree to first seek resolution through good-faith negotiations for a period of not less than thirty (30) calendar days following written notice of the dispute. If the dispute cannot be resolved through negotiation within the said period, it shall be submitted to and finally resolved by the competent courts of the United Arab Emirates, which shall have exclusive jurisdiction over all such disputes. Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a competent court where necessary to protect its rights. 25. SEVERABILITY If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect. 26. ENTIRE AGREEMENT These Terms, together with the Privacy Policy and any other policies or notices published on the Platform, constitute the entire agreement between you and Squibbly with respect to your use of the Platform and supersede all prior agreements, representations, warranties, and understandings of any kind between the parties. 27. WAIVER No failure or delay by Squibbly in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. A waiver of any breach of these Terms shall not be construed as a waiver of any subsequent breach. 28. CONTACT INFORMATION If you have any questions, concerns, or complaints regarding these Terms or the Platform, please contact Squibbly at: Squibbly L.L.C. Sharjah Media Office, United Arab Emirates Email: info@squibbly.ae Website: www.squibbly.ae © 2026 Squibbly L.L.C. All rights reserved. These Terms & Conditions are proprietary to Squibbly L.L.C. and may not be reproduced without prior written consent.